Responsible Tourism

thl Sustainability Reporting

We are excited to bring you our second Sustainability Report and introduce you to our new look sustainability website www.thlsustainability.com. We look forward to your feedback on it. This report shines some light on the environmental and social impacts of our activity as an industry, and for Tourism Holdings Limited thl as a company; the good, and the not so good, and our efforts to minimise the not so good, moving forward.

Visit thl sustainability site

Our reason for being

At thl our vision is to sustainably connect millions with personalised local experiences, leveraging our expertise in RVs and tourism globally. Our purpose is simple: to share the adventure of travel.

As a significant participant in the tourism industry we understand the impact we have on the countries in which we operate and the many communities with whom we engage.

We know that a traveller’s satisfaction depends on not only taking memories, but also on making positive impacts on communities and environment. Our focus is to continue to offer positive travel experiences in the future that benefit customers, communities and the company.

In action this means that we try and protect the environment and benefit the communities we touch through the experiences we offer, support ethical and fair practices that respect people and are financially rewarding for our crew and shareholders.

Our commitments

Responsible tourism is a logical extension of our vision and reason for being.

To ensure all our actions incorporate this long term view, we are using the Natural Step © framework to review our business plans and strategy. Through the framework we have established 5 core strategic areas that are vital to success of our business, our industry and the society we operate in: emissions, communities, our crew and culture, our industry, and our shareholders.

We also realise our responsibility extends beyond our business and industry and we have joined the Sustainable Business Network in New Zealand to work with them on our common goals.

We are establishing community collaboration projects, actively driving fuel efficiency and are investigating alternatives to fossil fuel. We are also introducing a stronger focus on educating our customers, crew and co-creators of the impacts around the experiences we offer. In the near future we will be integrating these non-financial measures into our annual reporting.

thl's Reconciliation Journey

At thl we have always understood how fortunate we are to offer our tourism experiences against the backdrop of this beautiful country, Australia.

That good fortune comes with a responsibility. Our responsibility and commitment as a business is to ensure we contribute to a Future-Fit society – one that is environmentally restorative, socially just and economically inclusive. This a journey and a journey to which we are wholeheartedly committed.

At thl, we recognise, respect and value the rich, diverse cultures, knowledge, contribution and connection to Country of Aboriginal and Torres Strait Islander peoples.

As a travel and tourism company, creating unforgettable journeys is our purpose and we aim to enable and connect our customers with tourism experiences that are restorative and regenerative for the destinations where they travel and the communities with whom they interact.

In committing to our first Reflect Reconciliation Action Plan (RAP) we are embarking on a journey to increase our cultural understanding, build long-term, respectful relationships with Aboriginal and Torres Strait Islander peoples, and develop initiatives that support reconciliation.

In embarking on our inaugural RAP, we are excited to work with our current and new partners and stakeholders to improve our cultural awareness and understanding as we actively seek to create opportunities for all our crew and guide our customers to engage meaningfully in the reconciliation journey, as part of our Future-Fit pathway.

The thl Australia team is highly motivated and inspired to explore our scope and vision for reconciliation, take action and build long lasting, culturally respectful relationships with Aboriginal and Torres Strait Islander peoples and organisations.

We believe the Reconciliation Australia, Reconciliation Action Plan provides a clear framework, focused on accountability, action, impact and outcomes for reconciliation for thl. We are committed to the actions and deliverables identified to progress the relationships, respect, opportunities and governance pillars of the RAP framework. We will focus over the next 12 months on progressing these actions to move forward on our reconciliation journey and share our progress.

thl’s Reflect Reconciliation Action Plan